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Spend over £50 (before VAT) with Banks Pottery and we will deliver to you FREE OF CHARGE - Please note this applies to Zones A&B (See below)
Banks Pottery also deliver everything free locally throughout South Yorkshire and the 'S' postcode region - Including Sheffield, South Yorkshire, North Derbyshire, North Nottinghamshire etc...
PLEASE NOTE - If your postcode is SA, SE, SG, SK, SL, SM, SN, SO, SP, SR, SS, ST, SW, SY, you don't qualify for free local delivery - sorry.
We generally ship via Fed Ex for delivery to UK mainland destinations within 24hrs - Monday to Friday - (We reserve the right to use other courier services.). Small item orders (£5.99 carriage) can sometimes be sent via Royal Mail.
Saturday Delivery - We can deliver your consignments via Fed Ex saturday service at a cost of £21.95. However, this is not applicable to Scottish Highland, N Ireland and offshore Island addresses - PLEASE NOTE ORDERS TAKEN AFTER 2PM FRIDAY WILL NOT BE ELIGIBLE FOR SATURDAY DELIVERY.
Scottish Highlands, Northern Ireland and Isle of Wight (Zone C):
AB31 – AB38
AB41 and AB42
AB43 – AB56
FK19 – FK21
IV1 – IV40
IV52 – IV54
KW1 – KW14
PA34 – PA40
Some PH1 postcodes
PH5 – PH9
Some PH10 postcodes
PH15 – PH44
PO30-41 - Isle of Wight
BT - All - N Ireland
These are subject to our Highlands and N Ireland delivery rate of £18.95
UK Offshore (Zone D):
HS - All
IV51, 55 & 56
KA27 and KA28
KW17 to 17
PA60 to PA78
PH42 to PH44
TR21 to TR25
These are subject to our UK offshore delivery rate of £24.99.
Goods ordered before 1pm and are in stock should be with you the next working day!! Sadly we cannot 100% guarantee this (If you are in N.Ireland or offshore UK please contact for further details.)
We can ship to Europe and, of course, worldwide. Please contact us for a carriage quote.
NOTE: We cannot be held responsible for any breakages on orders that are shipped to Europe and worldwide. We do pack overseas orders very well to avoid this.
Small Order Delivery Rate - Orders under £50 (Before VAT) - £5.99 (Zones A&B)
Standard Delivery Rate - Orders over £50 (Before VAT) - FREE OF CHARGE (Zones A&B)
Scottish Highlands, N Ireland and Isle of Wight - Delivery Rate - £18.95 (Zone C)
UK Offshore Delivery Rate - 24.99 (Zone D)
Saturday Delivery before 12 Noon - £21.95 (Zones A&B other please call)
Local Delivery 'S' Postcode region (Sheffield, S Yorks etc see above) - FREE OF CHARGE
Everywhere else - PLEASE CALL
All goods are carefully wrapped and boxed of course, but accidents can happen.
Once your goods have arrived:
PLEASE examine all delivery contents before signing for your goods - If it is not possible to examine goods immediately, sign 'damaged'.
If you sign for your delivery and subsequently discover damaged items Banks Pottery will be unable to replace the items free of charge. If, upon examination, some items are damaged inform the delivery driver and contact Banks Pottery within 7days, outside of this we will be unable to send any replacements.
We can then get the replacements out to you. Alternatively, we can issue a refund for the damaged items.
To verify damaged items you may be asked to email a photograph of the damage for insurance purposes.
Replacement goods will be sent at our discretion.
If there is a problem:
Please see our returns policy page
Contact firstname.lastname@example.org for further details.
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