What Others Have Said...
Banks Pottery use Feefo, a totally independent review centre, to gain an insight into what our customers think about us. Feefo show all reviews both the good and the bad. A few days after an order is placed Feefo will send you an email asking you to simply answer two questions and rate us, we always appreciate your thoughts.
"Dear Banks Pottery, This is the second occasion that you have supplied us and once again your service has been outstanding. Quality and value items with exceptional order fulfillment - THANK YOU - Greatly appreciated."
Mr & Mrs Peter Bolam.Jan 2013
"I just wanted to say thank you so much for my order delivery. I have received them all and they are perfect and i was really surprised at the speed of delivery. Your customer service is without doubt the best i have experienced in a long time."
Jan Tiffany, Capital FM
"I was so impressed with the prompt delivery and quality of goods that I would like to place a further order...."
M Rowkins Harrison Murray Group
"My order arrived safely yesterday afternoon, only a couple of hours after placing my order. That's amazing service - Brilliant !!"
Roger Edwards Managing Director Webasto Products UK Ltd.
"Received the plates today and am very pleased. I would like to thank you and your team for being so helpful. Your updates on the progress were great. I will definitely recommend your business to friends and colleagues, and will be in touch soon with another order if that is O.K." D. McIntyre "It has been most efficient ordering china from Banks Pottery. We will be ordering some more in the future - of that there is no doubt!"
Patricia Bradley Oakwood Guest House
"Dear Banks Pottery, Ref Order No 16057 Just a note to thank you very much for the very prompt and well packed delivery of the bowls I ordered from you only last Thursday. It was only a small order for something particular I needed, but you treated it just as important. I will certainly order from you again. Many Thanks"
Helen Roberts Kent
"Thank you very much for the samples that you sent me which I received yesterday. I have just placed an order which includes the tall tea cup I was looking for. I just wanted to write and say that it has been a pleasure dealing with you after a very long ad frustrating hunt for the right cup and saucer.The no quibble despatch of the samples and the very easy use of the on-line ordering has been a dream and in this day and age to speak to a helpful human who does what they say they will has been a rare treat. Kind Regards"
Heather Craigsend B&B March 2014